Defective Products

Product manufacturers have a duty of care to the public. There products should be put through rigorous testing before being released on the market, and if they are not, then they could be liable in a defective product compensation claim.

The Consumer Protection Act of 1987

In 1987, the consumer protection act was amended to state that should a product cause harm or injury to a consumer that was not due to the misuse of the product by the consumer, then the consumer can make a compensation claim against the product manufacturer. To make the claim, the person has only to use the product, not to have bought it.

Making a defective product claim

If you have been injured by a defective product and wish to make a defective product injury claim, you will have to:

Prove the injury sustained was by the defective product
The injury happened
The injury occurred within the last three years
And ideally, you will have witness statements and receipts where applicable

Common faulty product claims

The following highlights the most common faulty products claim. This is not an all inclusive list as any product that has a defect and causes personal injury can be claimed against.

Rashes and blemishes from cosmetics
Burns from malfunctioning equipment such as hairdryers and other hairstyling equipment
Receiving electric shocks from unsafe electrical appliances and equipment
Injuries to fingers from pushchairs and buggies
Rashes from sofas which have been coated in a toxic substance

Reasons to make a defective product claim

By making a defective product claim you will:

Prevent retailers and manufacturers to stock or make a product which has the potential to cause harm
Prevent harm to others from the defective product
Obtain compensation for your self under a no win no fee arrangement

If there are enough complaints about the product then the manufacturer has to issue a product recall.

Making a defective product personal injury claim

If you feel you have been injured because of a defective product the first step is to talk to one of our defective product injury lawyers, who specialise in this type of compensation claim. They will advise if you have a case which is winnable and, they will go through the process with you and make your claim for compensation.

No win no fee

Where possible we like to use a no win no fee arrangement to fight your defective product case. This will ensure there is no cost to you win or lose, and should the case be won, you will receive 100% of the compensation received.

Will I have to go to court?

As with all injury claims there is a possibility that a court appearance may be necessary. Should this be the case, your defective product personal injury lawyer will be there fighting on your behalf and will outline what is expected of you. The reality is however, most compensation cases are settled out of court to save costs.